GRIEVANCE PROCEDURE

Any grievance regarding the school or its employees must be made to the School Director in writing.  The School Director will make a final determination of the grievance within five (5)   days of receiving the written grievance. The student has the right to appeal to the Secretary of Higher Education at the Maryland Higher Education Commission concerning school violations of Maryland regulations. Maryland Office of the Attorney General Consumer Affairs Office, 200 St. Paul Place Baltimore, Maryland 21202, 410-528-8662. National Accrediting Commission of Career Arts & Sciences, 4401 Ford Ave, Suite 1300 Alexandria, VA. 22203, 703-600-7600.  The Maryland State Board of Cosmetology 500 N. Calvert Street, Baltimore, Maryland 21202, (410) 230-6320 and the Maryland State Board of Barbering 500 N. Calvert Street, Suite 201 Baltimore, Maryland 21202, (410-230-6320).